Chapters

  1. 1
    Helsinki Carnival
    Helsinki Carnival
    00:13
  2. 2
    Why Onboarding Is So Important for Growth
    Why Onboarding Is So Important for Growth
    00:19
  3. 3
    How to Improve Your Product Onboarding
    How to Improve Your Product Onboarding
    03:29
  4. 4
    What's an Onboarding Team?
    What's an Onboarding Team?
    07:04
  5. 5
    Onboarding: How to Improve Your Experience
    Onboarding: How to Improve Your Experience
    07:59
  6. 6
    How to Get the Time to Value Your Business
    How to Get the Time to Value Your Business
    14:45
  7. 7
    Five steps to improving your onboarding
    Five steps to improving your onboarding
    16:15
  8. 8
    How to Improve Your Onboarding
    How to Improve Your Onboarding
    17:21

Casey Winters: Why Customer Onboarding is the Most Crucial Part of Your Growth Strategy

07/17/2024

Casey Winters has helped numerous startups in scaling, giving him plenty of insight to discuss customer onboarding as the most essential part of a growth strategy. Based on his lessons learned at Grubhub and Pinterest, Casey will share how successful customer onboarding can lead to higher customer retention and what companies should optimize in order to reach the highest possible retention.